1. Sunny Health and Fitness
  2. General FAQs
  3. SunnyFit App

My equipment is on the compatible equipment list, but the SunnyFit app still can’t find it when searching for equipment. What can I do?

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Please try the following steps:
1. Verify if your phone/device’s Bluetooth function is turned on and try searching again.
2. Position the phone/device closer to the equipment you’re trying to connect to and try again.
3. Check to see if the exercise equipment is plugged in, turned on, and not in standby/sleep mode.
4. If all these steps fail, please contact the SunnyFit support team at support@sunnyfit.com.

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