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My equipment is on the compatible equipment list, but the SunnyFit app still can’t find it when searching for equipment. What can I do?
October 18, 2023 17:08
Please try the following steps:
1. Verify if your phone/device’s Bluetooth function is turned on and try searching again. 2. Position the phone/device closer to the equipment you’re trying to connect to and try again. 3. Check to see if the exercise equipment is plugged in, turned on, and not in standby/sleep mode. 4. If all these steps fail, please contact the SunnyFit support team at firstname.lastname@example.org.
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