Ashley
Articles
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Do your products need assembly?
Yes, assembly is required on most of our equipment. Please read this article for more information. Most of our equipment requires assembly upon delivery. To ensure your product arrives in pristine...
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Proper Exercise Form for the NO. 077 Row-N-Ride
One of the top questions we get asked is how to complete squats and rows with proper form when using the NO. 077 Row-N-Ride® machine. Exercising with the correct form is important not only for your...
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Is SunnyFit app compatible with my phone?
Yes, the SunnyFit app is compatible with both iOS and Android devices. You can easily download it from the respective app stores for your smartphone. Whether you have an iPhone or an Android phone,...
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I just made an order online, but then I got an email saying it got canceled. Why did this happen?
Read this article for more information about why your order was canceled. Wondering why your order was canceled? Here are a few possible reasons: 1. Occasionally, the item you wanted may have te...
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I just placed an order today and need to make a change on my order. How do I do this?
Read this article on how I can make changes on my order. If you have not received an email from us confirming shipment, then we can absolutely make changes to your order. Contact us at support@sun...
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How long will it take to get my order?
For more information on order processing and shipping times. Once you have submitted your order, please allow us 1-2 business days to process it. After processing, your order will be shipped out, ...
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I forgot to add my promo code to my purchase, what do I do?
For more information on how to apply coupons. To take advantage of our promo codes, be sure to enter the code at checkout in the designated field pictured below: If you forgot to add your code or...
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Does the warranty cover Sunny items from non-authorized dealers?
Read this article for more information about non-authorized dealers. Unfortunately, purchases made from unauthorized dealers do not qualify for our manufacturer's product warranty. To get help with...
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When will my payment go through?
Read this article for more information about when your card or payment method will be charged. Upon placing your order, your payment will be processed immediately so we may prepare your items for ...
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How or where do I obtain a Proof of Purchase?
For more information on how to obtain Proof of Purchase. When collaborating with our Support Team, you'll often find yourself needing to share your Proof of Purchase, which essentially consists of...