Ashley
Articles
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Does the warranty cover Sunny items from non-authorized dealers?
Read this article for more information about non-authorized dealers. Unfortunately, purchases made from unauthorized dealers do not qualify for our manufacturer's product warranty. To get help with...
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SF-RB4616 Assembly
SF-RB4616 Assembly OVERVIEW: This video will show you how to assemble your Sunny Health & Fitness Magnetic Recumbent Bike SF-RB4616. You will find the necessary tools, hardware packa...
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Do your items have a product warranty?
Read this article for more information on our Product Warranty. MANUFACTURER LIMITED WARRANTYTHIS WARRANTY ONLY APPLIES TO THE UNITED STATES DOMESTIC MARKET. Providing the damage was not caused by...
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Where can I find information about general care and maintenance for products?
Click here for information about general care and maintenance. Many of our products have PDF Care and Maintenance Sheets on their respective product page on the website, available for download. Yo...
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Where can I buy Sunny Products?
List of all our authorized dealers. Please see this article for more info. You can purchase Sunny products here on our website directly, or we have a list of all our authorized dealers here: Where...
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How can I contact you if my questions are not listed here?
Contact Info Our Sunny Health and Fitness team are always more than happy to help. With friendly and knowledgeable staff members, we are ready to tackle your customer service needs. Please feel fre...
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I just placed an order today and need to make a change on my order. How do I do this?
Read this article on how I can make changes on my order. If you have not received an email from us confirming shipment, then we can absolutely make changes to your order. Contact us at support@sun...
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How do I get assembly assistance?
Read this article for more information regarding assembly assistance. Each product includes detailed assembly instructions within the User Manual booklet so you can get your item set up at home. I...
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Left Pedal Bolt And Nut Inquires
Left Pedal & Bolt Threading If you are having problems tightening the left pedal, remember that the left pedals have reverse threads and will have to turn counterclockwise to tighten/connect. So...
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Where can I find User Manuals for products?
Read this article for more information on how to find our User Manuals for products. Step 1. Find your model on the Sunny Health & Fitness website. Step 2. Click on your model to visit the prod...