Ashley
Articles
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Left Pedal Bolt And Nut Inquires
Left Pedal & Bolt Threading If you are having problems tightening the left pedal, remember that the left pedals have reverse threads and will have to turn counterclockwise to tighten/connect. So...
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I just placed an order online, but right after I received an email saying my order has been canceled. Why is this?
Read this article for more information about why your order was canceled. There are many of reasons this may have happened: 1. Sometimes an item has run out of stock at the time you purchased it...
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How can I contact you if my questions are not listed here?
Contact Info You can contact our Customer Support Team via the methods below: Sunny Health & Fitness Support: 1(877) 90SUNNY / 1(877) 907-8669 SunnyFit App Support: 1(866) 277-0088 International:...
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Where can I find User Manuals for products?
Read this article for more information on how to find our User Manuals for products. Step 1. Find your model on the Sunny Health & Fitness website. Step 2. Click on your model to visit the prod...
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Do your items have a product warranty?
Read this article for more information on our Product Warranty. All Sunny Health and Fitness products come with a comprehensive Product Warranty when purchased brand new from an authorized retaile...
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Do you offer free returns?
Read this article for more information about our return policy. Regrettably, we do not cover the cost of return shipping for items that are in 100% working condition and do not have any issues or...
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How or where do I obtain a Proof of Purchase?
For more information on how to obtain Proof of Purchase. We kindly request that you provide us with your Proof of Purchase, which essentially consists of your sales transcript or receipt. This doc...
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Do you sell replacement parts for items that are out of warranty?
Read this article for more information on how to purchase replacement parts. We are pleased to inform you that we provide a comprehensive range of replacement parts for most of our products, even ...
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Where can I buy Sunny Products from?
List of all our authorized dealers . Please see this article for more info. You can purchase Sunny products here on our website directly, or we have a list of all our authorized dealers here: Wher...
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I purchased a Sunny item from a non-authorized dealer and need product assistance, what do I do?
Read this article for more information about non-authorized dealers. Unfortunately, purchases made from non-authorized dealers do not qualify for the Sunny Manufactures' product warranty. In such c...