Carlos - Customer Relations

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  • Cycle Bikes: Belt vs Chain Driven Models

    It is difficult to say which is better, the answer depends on which of the two suits your personal workout preferences. Below is a quick guide outlining key points to assist you in making the best ...

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  • Treadmills: Overheating and Burning Odor

    Overheating can be caused by various factors, below is a quick guide that will assist you with the proper steps to check in case your unit begins to overheat.     1. Check Ventilation: Ensure that ...

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    • 8 votes
  • NO.077S Exercise Band Replacement

      How To Replace The Exercise Bands On The Row n Ride.   Here is a quick guide instructing you on the replacement process of the exercise bands on the unit.    STEP 1: Lift the seat towards the han...

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    • -1 votes
  • SF-B1877 Bearing and Middle Axle Replacement

    How to replace the bearings, middle axle, and hardware on the unit. Tools required for this task are a socket wrench, crank puller tool, snap ring pliers, mallet, and screwdriver.   Here is a quick...

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  • SF-B220045 Belt Cover Removal

    How to remove the belt covers on the bike   Here is a quick guide that will instruct you on the proper procedure to successfully remove the belt covers on your bike.    STEP 1: Remove the cap from ...

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  • SF-RW5713 Tangled Mesh Belt

    How to untangle the mesh belt on your rower Here is a quick guide instructing you on the proper procedure to successfully untangle the mesh belt on your rower.   STEP 1: Pull out all of the mesh b...

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  • Clearing the "OIL" reminder message on your treadmill

    How to clear the "01L" message on your treadmill Here is a quick guide to assist you in the proper procedure to clear the "oil" message on your treadmill after lubricating the running deck.    Your...

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    • 1 vote
  • Cycle Bike Noise Troubleshooting

    Here is a quick guide instructing you on the proper procedure to troubleshoot the noise the unit is making while in use. Below I have provided 6 steps to isolate the noise on your bike. This will n...

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    • -3 votes
  • Connecting a Smart Item to the Sunny Fit App

    How to Connect Your Smart Item to the Sunny Fit App Here are the initial steps when connecting to the Sunny Fit App. It is important to keep in mind that the unit is not connecting to the smartphon...

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    • -3 votes
  • Treadmills: E2 Error Code

    The error code can be associated with the unit not having the proper amount of voltage input. The incoming voltage is lower than 50% of the required voltage. Here is a quick guide instructing you o...

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