Carlos - Customer Relations

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  • Stepper Cable Installation Guide

    1. Step Machines
    2. Troubleshooting

    How To Install Your Stepper Cable   STEP 1: With the pedometer facing you, lift up the pedal to loosen the stepper cable.   STEP 2: With the pedal raised, place the loosened cable onto the pulley a...

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    • 2 followers
    • 0 comments
    • -7 votes

  • Stepper Cable Replacement

    1. Step Machines
    2. Troubleshooting

    How to Remove a Stepper Cable  (Tools required: Adjustable Wrench & Allen Wrench) STEP 1: Use an Allen Wrench and adjustable wrench to loosen the nuts and bolts (counterclockwise) that secure the ...

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    • 2 followers
    • 0 comments
    • -8 votes

  • Stepper Hydraulic Cylinder Replacement

    1. Step Machines
    2. Troubleshooting

    How To Replace The Hydraulics On A Stepper (Tools Required Adjustable Wrench & Allen Wrench) STEP 1: Use the adjustable wrench to secure the nut as you use an Allen wrench to remove the bolt from ...

    • Edited
    • 1 follower
    • 0 comments
    • -5 votes

  • Treadmill Motor Belt Replacement

    1. Treadmills
    2. Troubleshooting

    How To Replace Your Motor Belt STEP 1: Turn off and unplug your machine.  STEP 2: Remove all of the screws from the motor top cover using a Phillips head screwdriver. (They are held together by a...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Treadmill Control Board Replacement Guide

    1. Treadmills
    2. Troubleshooting

    Replacing The Control Board    STEP 1: Turn off and unplug the treadmill from its power source. STEP 2: Remove all screws from the base of the treadmill frame. STEP 3: Take a photo (or make a no...

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    • 1 follower
    • 0 comments
    • 3 votes

  • Motor Testing And Troubleshooting

    1. Treadmills
    2. Troubleshooting

    Diagnosing Your Treadmill STEP 1: Turn off and unplug your machine.  STEP 2: Remove the treadmill motor top cover. (held together by 4-5 screws along the side of the motor cover) STEP 3: Remove...

    • Edited
    • 1 follower
    • 0 comments
    • -3 votes

  • How To Lubricate Your Treadmill

    1. Treadmills
    2. Maintenance

    Lubricating the Treadmill IMPORTANT NOTE: You will need to lubricate your treadmill before the first use. WARNING: Always unplug the treadmill from the electrical outlet before cleaning, lubricatin...

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    • 1 follower
    • 0 comments
    • 64 votes

  • Aligning & Tightening Your Running Belt

    1. Treadmills
    2. Maintenance

    ALIGNING THE BELT—PART ONE To align the belt, turn the Left & Right side adjustment bolts one full turn clockwise usingthe Allen Wrench that your model came with. Continue the process until the bel...

    • Edited
    • 1 follower
    • 0 comments
    • -15 votes

  • Bike Crank Removal

    1. Bikes
    2. Troubleshooting

    Crank Removal Guide  Removing the crank of your bicycle is not usually necessary, however, some customers might need to replace the crank after wear and tear issues. You may also be required to rem...

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    • 1 follower
    • 0 comments
    • 1 vote

  • Setting Up The Tension Cable

    1. Ellipticals
    2. Troubleshooting

    Tension Cable Troubleshooting Guide In order for the tension on your exercise equipment to work properly, you will need to manually assemble the tension cables together. Proper tension cable assemb...

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    • 1 follower
    • 0 comments
    • -7 votes