Machines with many moving parts can sometimes make noise. To minimize this, ensure your equipment is regularly maintained according to the User Manual. Place it on a solid, stable surface, avoiding plush carpets that might cause instability and extra noise. Many of our products, including bikes, have adjustable feet. Properly leveling them will help maintain balance and reduce movement and noise
SEATED POSITION CREAKS
STEP 1: Make sure the teeth on your seat clamp are properly interconnected. If you only used one tool to tighten your seat utilize one on the other end as well as shown here:
STEP 2: Make sure your knobs are tightened down all the way. If they are backing out on their own, you can use thread seal tape to secure the tightness on the knob.
(If you would like to purchase the Thread Tape)
STEP 3: If the noise continues in the seated position, check on the bushings for the seat post and slider to see if they are damaged and allow for any extra movement that may cause noise.
STANDING POSITION CREAKS
STEP 4: Check the securing hardware between the frame and the stabilizers.
STEP 5: Standing, split your weight between the pedals and rock side to side shifting your weight without rotating the pedals. If you are getting a creak doing this, check the mainframe at the welds for fractures.
STEP 6: If you cannot spot any damage, this could be an internal issue such as a shifted middle axle or bearing issue and our customer support would be happy to assist you with further troubleshooting.
For additional assistance, email support@sunnyhealthfitness.com.
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