Ashley
Articles
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SF-E902 Assembly
SF-E902 Assembly OVERVIEW: This video will guide you through the assembly of your Sunny Health & Fitness Air Walk Trainer, SF-E902. Inside your package, you’ll find all the necessary tools,...
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Stepper Lubrication Troubleshooting Guide
Stepper Lubrication Troubleshooting Guide All in-home gym equipment needs to be maintained on a regular basis for it to perform optimally. Stiff movement and unwanted grinding noises are indicator...
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I just made an order online, but then I got an email saying it got canceled. Why did this happen?
Read this article for more information about why your order was canceled. Wondering why your order was canceled? Here are a few possible reasons: 1. Occasionally, the item you wanted may have te...
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I just placed an order today and need to make a change on my order. How do I do this?
Read this article on how I can make changes on my order. If you have not received an email from us confirming shipment, then we can absolutely make changes to your order. Contact us at support@sun...
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I forgot to add my promo code to my purchase, what do I do?
For more information on how to apply coupons. To take advantage of our promo codes, be sure to enter the code at checkout in the designated field pictured below: If you forgot to add your code or...
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I tried to use a coupon code, but it didn't work. Why can't I use my code?
For more information on why my promo code did not work. There are couple possible reasons for why a coupon code didn’t work in your cart. 1. The coupon codes offered for our website are typically ...
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When will my payment go through?
Read this article for more information about when your card or payment method will be charged. Upon placing your order, your payment will be processed immediately so we may prepare your items for ...
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How or where do I obtain a Proof of Purchase?
For more information on how to obtain Proof of Purchase. When collaborating with our Support Team, you'll often find yourself needing to share your Proof of Purchase, which essentially consists of...
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Do you ship to Puerto Rico or outside the United States?
Read this article for more information on where we ship to in the contiguous US. We currently ship and sell exclusively within the contiguous United States. Unfortunately, we cannot deliver to Pue...
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How long will it take to get my order?
For more information on order processing and shipping times. Once you have submitted your order, please allow us 1-2 business days to process it. After processing, your order will be shipped out, ...