Contact Info
Extended Warranty
- If a product covered by Extend is replaced under the Manufacture's Warranty, does the Extend plan cover the new product?
- What do I need when I need to utilize my Extend Protection Plan?
- What products are covered?
- What are the benefits of an Extend Protection Plan?
- How can I purchase an Extend Protection Plan?
- How many times can I use the Extend Protection Plan?
Hours of Operation
Marketplaces & Retailers
Orders
- I just placed an order online, but right after... I received an email saying my order has been canceled. Why is this?
- I just placed an order today and need to make a change on my order, can I?
- Can I use a coupon on a previous order?
- I tried to use a coupon code, but it didn't work. Why can't I use my code?
- When will my credit card, or payment method, be charged?
- How or where do I obtain a Proof of Purchase?
Replacement Parts
Returns
Policies
Products
Shipping
SunnyFit App
- SunnyFit App: Creating an Account
- Do I need to have Bluetooth-connected equipment to access workout courses?
- My equipment is on the compatible equipment list, but the SunnyFit app still can’t find it when searching for equipment. What can I do?
- Why can’t I connect my Sunny exercise equipment with the SunnyFit app?
- How do I connect my SunnyFit Bike Cadence sensor to the SunnyFit – For Home Fitness app?
- How do I connect my Sunny-branded exercise equipment to the SunnyFit – For Home Fitness app?