Ashley
Articles
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When is Sunny Health & Fitness open and operating?
Open this article for more information regarding our operating hours. Hours of Operations: Mon – Fri ~ Closed Weekends and Major Holidays* 8:30 a.m. to 5:30 p.m. Pacific Standard Time (PST) 10:30...
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Where can I find information about general care and maintenance for products?
Click here for information about general care and maintenance. Many of our products have PDF Care and Maintenance Sheets on their respective product page on the website, available for download. Yo...
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Where can I find User Manuals for products?
Read this article for more information on how to find our User Manuals for products. Step 1. Find your model on the Sunny Health & Fitness website. Step 2. Click on your model to visit the prod...
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My item arrived damaged. What do I do?
Open this article for more information regarding damaged products. We understand that sometimes packages may not arrive in perfect condition. Major shipping carriers face challenges when deliverin...
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How do I get assembly assistance?
Read this article for more information regarding assembly assistance. Each product includes detailed assembly instructions within the User Manual booklet so you can get your item set up at home. I...
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Do your products need assembly?
Yes, assembly is required on most of our equipment. Please read this article for more information. Most of our equipment requires assembly upon delivery. To ensure your product arrives in pristine...
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Do you sell replacement parts for items that are out of warranty?
Read this article for more information on how to purchase replacement parts. We are pleased to inform you that we provide a comprehensive range of replacement parts for most of our products, even ...
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Does the warranty cover Sunny items from non-authorized dealers?
Read this article for more information about non-authorized dealers. Unfortunately, purchases made from unauthorized dealers do not qualify for our manufacturer's product warranty. To get help with...
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Where can I buy Sunny Products?
List of all our authorized dealers. Please see this article for more info. You can purchase Sunny products here on our website directly, or we have a list of all our authorized dealers here: Where...
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How can I contact you if my questions are not listed here?
Contact Info Our Sunny Health and Fitness team are always more than happy to help. With friendly and knowledgeable staff members, we are ready to tackle your customer service needs. Please feel fre...