Ashley
Articles
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How or where do I obtain a Proof of Purchase?
For more information on how to obtain Proof of Purchase. When collaborating with our Support Team, you'll often find yourself needing to share your Proof of Purchase, which essentially consists of...
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Do you ship to Puerto Rico or outside the United States?
Read this article for more information on where we ship to in the contiguous US. We currently ship and sell exclusively within the contiguous United States. Unfortunately, we cannot deliver to Pue...
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How long will it take to get my order?
For more information on order processing and shipping times. Once you have submitted your order, please allow us 1-2 business days to process it. After processing, your order will be shipped out, ...
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Where do you ship from?
We ship our products from: We ship from our warehouse in City of Industry, California.
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Do you offer free returns?
Read this article for more information about our return policy. Regrettably, we do not cover the cost of return shipping for items that are in 100% working condition and do not have any issues or...
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Which is best? Should I call you, or email you?
Hours of Operation We recommend using our convenient online contact form as the most efficient method of reaching us: Contact Us Form: https://sunnyhealthfitness.com/pages/contact-us While we under...
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When is Sunny Health & Fitness open and operating?
Open this article for more information regarding our operating hours. Hours of Operations: Mon – Fri ~ Closed Weekends and Major Holidays* 8:30 a.m. to 5:30 p.m. Pacific Standard Time (PST) 10:30...
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Where can I find information about general care and maintenance for products?
Click here for information about general care and maintenance. Many of our products have PDF Care and Maintenance Sheets on their respective product page on the website, available for download. Yo...
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Where can I find User Manuals for products?
Read this article for more information on how to find our User Manuals for products. Step 1. Find your model on the Sunny Health & Fitness website. Step 2. Click on your model to visit the prod...
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My item arrived damaged. What do I do?
Open this article for more information regarding damaged products. We understand that sometimes packages may not arrive in perfect condition. Major shipping carriers face challenges when deliverin...