Ashley
Articles
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How or where do I obtain a Proof of Purchase?
For more information on how to obtain Proof of Purchase. When collaborating with our Support Team, you'll often find yourself needing to share your Proof of Purchase, which essentially consists of...
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Do you ship to Puerto Rico or outside the United States?
Read this article for more information on where we ship to in the contiguous US. We currently ship and sell exclusively within the contiguous United States. Unfortunately, we cannot deliver to Pue...
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How long will it take to get my order?
For more information on order processing and shipping times. Once you have submitted your order, please allow us 1-2 business days to process it. After processing, your order will be shipped out, ...
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Where do you ship from?
We ship our products from: We ship from our warehouse in City of Industry, California.
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Where can I find information about general care and maintenance for products?
Click here for information about general care and maintenance. Many of our products have PDF Care and Maintenance Sheets on their respective product page on the website, available for download. Yo...
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Where can I find User Manuals for products?
Read this article for more information on how to find our User Manuals for products. Step 1. Find your model on the Sunny Health & Fitness website. Step 2. Click on your model to visit the prod...
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My item arrived damaged. What do I do?
Open this article for more information regarding damaged products. We understand that sometimes packages may not arrive in perfect condition. Major shipping carriers face challenges when deliverin...
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How do I get assembly assistance?
Read this article for more information regarding assembly assistance. Each product includes detailed assembly instructions within the User Manual booklet so you can get your item set up at home. I...
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Do your products need assembly?
Yes, assembly is required on most of our equipment. Please read this article for more information. Most of our equipment requires assembly upon delivery. To ensure your product arrives in pristine...
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Do you sell replacement parts for items that are out of warranty?
Read this article for more information on how to purchase replacement parts. We are pleased to inform you that we provide a comprehensive range of replacement parts for most of our products, even ...