Carlos - Customer Relations

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  • Troubleshooting: Identifying the Error Codes

    1. Bikes
    2. Troubleshooting

    Here is a quick guide outlining the possible cause, what to check, and the solution for each error code on this unit.  (please note the unit used in this article is the SF-B2883 however the same in...

    • Edited
    • 1 follower
    • 0 comments
    • -13 votes

  • Treadmills: Incline not Responding

    1. Treadmills
    2. Troubleshooting

    Here is a quick guide to assist you with the proper procedure to accurately and successfully diagnose and resolve the incline not responding on the treadmill.    This issue commonly occurs when the...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Treadmills: Overheating and Burning Odor

    1. Treadmills
    2. Troubleshooting

    Overheating can be caused by various factors, below is a quick guide that will assist you with the proper steps to check in case your unit begins to overheat.     1. Check Ventilation: Ensure that ...

    • Edited
    • 1 follower
    • 0 comments
    • 17 votes

  • SF-RW5713 Tangled Mesh Belt

    1. Rowing Machines
    2. Troubleshooting

    How to untangle the mesh belt on your rower Here is a quick guide instructing you on the proper procedure to successfully untangle the mesh belt on your rower.   STEP 1: Pull out all of the mesh b...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Cycle Bikes: Belt vs Chain Driven Models

    1. General FAQs
    2. Products

    It is difficult to say which is better, the answer depends on which of the two suits your personal workout preferences. Below is a quick guide outlining key points to assist you in making the best ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Clearing the "OIL" reminder message on your treadmill

    1. Treadmills
    2. Troubleshooting

    How to clear the "01L" message on your treadmill Here is a quick guide to assist you in the proper procedure to clear the "oil" message on your treadmill after lubricating the running deck.    Your...

    • Edited
    • 1 follower
    • 0 comments
    • -9 votes

  • Treadmills: E2 Error Code

    1. Treadmills
    2. Troubleshooting

    The error code can be associated with the unit not having the proper amount of voltage input. The incoming voltage is lower than 50% of the required voltage. Here is a quick guide instructing you o...

    • Edited
    • 1 follower
    • 0 comments
    • -4 votes

  • Treadmill Not Turning On

    1. Treadmills
    2. Troubleshooting

    If your unit is not starting, here is a quick guide to assist you. Please follow these few steps that will assist you with the issue at hand.    Step 1: Is the unit plugged directly into the wall o...

    • Edited
    • 1 follower
    • 0 comments
    • -11 votes

  • Como Lubricar una Caminadora

    1. Treadmills
    2. Troubleshooting

    NOTA IMPORTANTE: Deberá lubricar su caminadora antes del primer uso. ADVERTENCIA: Siempre desenchufe la caminadora de la toma de corriente antes de limpiar, lubricar o reparar la unidad.   Es impor...

    • Edited
    • 1 follower
    • 0 comments
    • 3 votes

  • SF-T7917 Converting Miles to Kilometers

    1. Treadmills
    2. Troubleshooting

    How to convert the unit of measurement from miles to kilometers on your treadmill.    Here is a quick guide instructing you on the proper procedure to successfully convert miles into kilometers.   ...

    • Edited
    • 1 follower
    • 0 comments
    • -3 votes