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Contact Info

Our Sunny Health and Fitness team are always more than happy to help. With friendly and knowledgeable staff members, we are ready to tackle your customer service needs. Please feel free to contact us using one of the following methods below:


Sunny Customer Service: 1(877) 90SUNNY / 1(877) 907-8669

SunnyFit App Support: 1(866) 277-0088

International: 1(626) 968-1000

FAX: (626) 968-1007



Sunny Health & Fitness Headquarters:

218 Turnbull Canyon Road

City of Industry, California 91745


Hours of Operations:

MON – FRI  ~ Closed Weekends and Major Holidays*

8:30 a.m. to 5:30 p.m. Pacific Standard Time (PST)

10:30 a.m. to 7:30 p.m. Central Daylight Time (CDT)

11:30 a.m. to 8:30 p.m. Eastern Daylight Time (EST)


Chat Support Hours:

MON – FRI ~ Closed Weekends and Major Holidays*

9:00 a.m. to 5:00 p.m. Pacific Standard Time (PST)


Use Our Online Forum to Contact Us

We recommend using our convenient online contact form as the most efficient method of reaching us:

Contact Us Form:


Help Us, Help You:

While we understand that your issue is urgent, we want to ensure that we provide you with the best possible assistance. In order to address your inquiry effectively, we require certain documents such as proof of purchase, photos/videos, and serial numbers.


*Participating Holidays:

New Year’s Day

Memorial Day

Independence Day (Fourth of July)

Labor Day

Thanksgiving Day & Day After Thanksgiving

Christmas Day





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