For more information on how to obtain Proof of Purchase.
We kindly request that you provide us with your Proof of Purchase, which essentially consists of your sales transcript or receipt. This document should include essential information such as the Order Number, Item Number, Customer Address, Date of Sale, and Date of Shipment. These details can typically be obtained from the retailer from whom you purchased your Sunny product. As most of our sales are made online, in the majority of cases, you can conveniently download your receipts from the retailer's website. We appreciate your cooperation in providing us with these necessary details, as they will assist us in efficiently addressing your inquiry.