Treadmills: E2 Error Code

The error code can be associated with the unit not having the proper amount of voltage input. The incoming voltage is lower than 50% of the required voltage. Here is a quick guide instructing you on the proper procedure to assess the error code and determine which components are affected. 


STEP 1: Make sure the unit is plugged directly into a normal 120v wall outlet, (Not GFCI), not a power strip or extension cords. Switch outlets and if possible move the unit to a different room to ensure the unit is plugged into a different breaker. Avoid plugging in other major appliances in the same outlet as the unit. Those appliances can draw a lot of voltage and cause the error code. 


Note: If the unit is plugged into a working wall outlet, then we need to troubleshoot the control board and motor, as these are the parts that will need to be replaced. Please see the instructions below:


STEP 2: Control Board Reset. With the unit unplugged, disconnect the red and black motor wires. Flip the power switch to the "ON" and "OFF" 5 times and reconnect the motor wires. Power the unit on and check for the error code. (link to the control board reset instructions below) 

STEP 3: Motor Test. With the unit unplugged, disconnect the red and black motor wires, connect them to a 9V battery, and check for movement. Even if the motor does move that doesn't always mean it works, and additional troubleshooting is needed. (link to the motor test instructions below)





Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.